Penggayaan APA

FANDY TJIPTONO, Ph.D. (2008, 2012). SERVICE MANAGEMENT= MEWUJUDKAN LAYANAN PRIMA (2). yogyakarta: ANDI.

Chicago Style

FANDY TJIPTONO, Ph.D. SERVICE MANAGEMENT= MEWUJUDKAN LAYANAN PRIMA. 2 yogyakarta: ANDI, 2008, 2012. Text.

MLA Style

FANDY TJIPTONO, Ph.D. SERVICE MANAGEMENT= MEWUJUDKAN LAYANAN PRIMA. 2 yogyakarta: ANDI, 2008, 2012. Text.

Turabian Style

FANDY TJIPTONO, Ph.D. SERVICE MANAGEMENT= MEWUJUDKAN LAYANAN PRIMA. 2 yogyakarta: ANDI, 2008, 2012. Print.